Upgrade factory

Symfoni ESM offers an Upgrade Factory for global customers making sure you are always up-to-date on the latest ServiceNow version.

The Istanbul release of ServiceNow contains new functionality and fixes including Enterprise patches and hot fixes, releases for Password Reset, ODBC, and Mobile. Our Upgrade Factory ensures a successful upgrade by following best practice, including a step-by-step approach as well as additional resources for ensuring safe upgrade result.

Why upgrade?

Here are the Top 5 Istanbul features we think is reason enough to upgrade your instance:

  • Automated Test Framework
  • CAB Workbench
  • ServiceNow Benchmarks
  • Anomaly metrics
  • B2C in Customer Service Management

You can read more about these features in the blogpost Top 5 Istanbul features from our Senior Consultant, Göran Lundqvist 

Get a free upgrade check!

Our experienced Upgrade Factory team has a fast and safe best practise approach to a fixed price. 

Fill out the form to get a free upgrade check, and one of our expert will contact you to be up and running on the Istanbul version in no time!



Yes, I want a free Istanbul upgrade check!